Shipping policy
Shipping Policy
Thank you for shopping with us! Below you’ll find details about how we process and ship your order
Order Processing Time
All orders are processed within 1–3 working days (Monday–Friday, excluding UK bank holidays).
During busy periods (such as holidays or product launches), processing times may be slightly longer. If there is a significant delay with your order, we will contact you via email.
UK Shipping
Shipping costs are calculated at checkout.
Estimated Delivery Times (United Kingdom)
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Standard Delivery (Royal Mail Tracked 48): 2–3 working days
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Express Delivery (Royal Mail Tracked 24): 1–2 working days
Please note that delivery times are estimates and may vary slightly, especially during peak periods.
Packaging
We carefully package all items to ensure they arrive safely:
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Posters are shipped in sturdy protective tubes or flat-backed rigid mailers (depending on size).
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Notecards are packaged in protective sleeves and rigid envelopes to prevent bending.
Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking details (where applicable). Please allow up to 24 hours for tracking information to update.
Incorrect Addresses
Please ensure your delivery address is correct at checkout. We cannot be held responsible for orders sent to incorrectly provided addresses. If you notice an error, contact us as soon as possible.
Lost or Damaged Items
If your order arrives damaged or has not arrived within the expected timeframe, please contact us within 7 days of the expected delivery date with:
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Your order number
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Photos of the damaged item (if applicable)
We will work with you to resolve the issue promptly.
Contact Us
If you have any questions about shipping, please contact us at:
hello@livingacolourfullife.co.uk